Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system: Patient Access
• via Accurx

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring your paper slip to the surgery

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this ‘nominating a pharmacy’.

You can change your nominated pharmacy at any time:

• through your NHS account (through the NHS website or NHS App) or Patient Access
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

Medication reviews

We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take your old medicines to the pharmacy. Do not put them in your household bin or flush down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.