Appointments
Urgent appointments
To request an urgent appointment for today (Monday to Friday) during opening times:
- phone us on 0161 881 6120
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
To request a routine appointment in advance during opening times:
- phone us on 0161 881 6120
- visit the surgery and speak with a receptionist
- use your NHS account (through the NHS website or NHS App) or Patient Access to book an appointment, screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Your appointment
We operate an open surgery every morning Monday to Friday.
Our phone lines open at 8:30am and slots are booked until there are none left.
Our phone message will let you know if all the lines are currently busy and to phone back or if the appointments have all gone.
Evening surgeries are between 2pm and 5:40pm by appointment only but medical emergencies will be accommodated.
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- with a pharmacy
Appointments by phone or at a pharmacy can be more flexible and often means you get help sooner.
Booking GP appointments
When booking an appointment with a GP, please consider the following:
- If you are booking by phone and feel your problem is likely to require a physical examination, please tell the receptionist that you would prefer a face to face appointment. If this is not specified, the appointment will automatically be booked as a phone consultation. Letting us know in advance can help avoid the GP needing to ask you to come into the surgery later the same day, when the issue could have been managed in a single face to face appointment.
- If you are booking online, appointments may be shown as phone appointments only. However, these appointments can be used for either a phone or face to face consultation where appropriate. If you feel you will need to be seen in person, please clearly state this in the comments section when booking your appointment.
Thank you for helping us manage appointments efficiently and safely.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Access
- phone us on 0161 881 6120 during opening times
- reply CANCEL to your appointment reminder text message
If your appointment is within 2 working days, please call reception to cancel, so they can reallocate it to another patient.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond and we shall try to accommodate this
- if you would prefer to consult with the doctor, nurse or other health professional by phone or face-to-face
- if you need an interpreter – please be aware we require 2 weeks to book an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit.
Home visits by the nurse for the housebound are pre-booked.
If you require a home visit by the doctor please ring the surgery before 11am if possible to enable the doctors to plan their visits.